St. Johns County, FL Subscribes to Courthouse JMS!

Posted by John Arntsen on Fri, Mar 18, 2016 @ 10:00 AM

Courthouse Technologies is pleased to announce that the Circuit Court of St. Johns County, Florida has begun implementation of a new jury system! The Court has entered into a 5-year subscription for Courthouse JMS along with Courthouse eResponse, our public facing self-service application for jurors and; SummonsDirect, our automated data cleansing, summons printing and mailing service. The project will replace the County's existing jury management system.

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Tags: Florida Jury, Savings in jury management, Jury Technology, Cost-Savings in your Jury Operation

Courthouse Source List Update Management Service

Posted by John Arntsen on Thu, Mar 03, 2016 @ 07:00 AM

A Jury Manager’s source list (or master list) is one of, if not the most important parts of their operation. It is the list they use to randomly select constituents and subsequently summons. Although every jury operation uses a source list, its composition is different from state to state and even county to county. Some use their state’s voter’s registration information. Some use the state’s driver’s license database or tax records. Some use a combined list consisting of several sets of information to include as many potential jurors as possible.

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Tags: Savings in jury management, Jury Expertise, Source List

Consider the Juror – Time is Precious

Posted by John Arntsen on Thu, Feb 18, 2016 @ 12:00 PM

We all lead busy private lives. Work, family, hobbies, obligations, etc… All require our time as we try to figure out how to fit it all in. Constant is the refrain “there are not enough hours in the day.” I nod my head in agreement.

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Tags: Jury Yield, Savings in jury management, Jury Technology, jurycommunication, Jury Expertise, Social networking in jury management, Efficiency

CHT Refund Program Gives Back Over $200,000!

Posted by John Arntsen on Wed, Feb 04, 2015 @ 09:00 AM

In 2009, Courthouse Technologies began offering our software and services in a subscription model (Software as a Service, aka. SaaS). With 90% of our clients preferring this method since, we could not have known at the time, how big the measurable return would be on our clients’ investments. Part of its effectiveness comes in connection with the CHT Refund Program; a program that gives you money back based on your gained efficiencies. It has been so effective that since starting this service, Courthouse Technologies has credited our customers back over $200,000!

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Tags: Savings in jury management, Cost-Savings in your Jury Operation, SummonsDirect

4 Tips to Accelerate Customer Support

Posted by John Paul Sim on Wed, Dec 11, 2013 @ 07:00 AM

At times, dealing with customer support can be like a tennis match, a lot of back-and-forth. As Support Manager at Courthouse Technologies, I have come to recognize a few things that you can do when submitting a support case that can help accelerate the process of solving your problem. Whether you’re seeking support from Courthouse Technologies, or another software vendor, here is a list of the top four:

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Tags: Savings in jury management, Continuing Education, Customer Support

Why is a Good Jury Yield So Important?

Posted by John Arntsen on Mon, Dec 09, 2013 @ 06:00 AM
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Tags: Jury Yield, Savings in jury management, Jury Utilization

Parish of Orleans Gets More Efficient with Jurors

Posted by John Arntsen on Tue, Nov 05, 2013 @ 02:40 PM

When going live with any jury management system, you know your “go-live” day will be a day of “firsts”. Such was recently the case for our customers at the Orleans Parish Criminal and Civil District Courts. Among the “firsts” for everyone were jurors being attended for the first time under Courthouse JMS, the first time jury staff dealt with jurors under the new system and for me, my first time seeing the Court in action.

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Tags: Savings in jury management, Cost-Savings in your Jury Operation, Jury management kiosks

Oklahoma Unifies their Jury Operation!

Posted by John Arntsen on Thu, Jul 11, 2013 @ 12:32 PM

This week, the Administrative Office of the Courts for the Supreme Court of Oklahoma took a further step forward in improving their jury operation by selecting Courthouse Technologies to implement our jury platform. The unified court entered into an agreement that will see them implement Courthouse JMS along with Courthouse eResponse, our public-facing self-service application for jurors; Courthouse IVR, our public-facing interactive phone system and; SummonsDirect our automated data cleansing, summons printing and mailing service. The project will replace multiple systems currently being used throughout the state with the main goal of consolidating all 77 counties under one unified jury system.

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Tags: Oklahoma Jury, Unified jury operation, Savings in jury management

St. Clair County Going to 1-Step!

Posted by John Arntsen on Wed, Jul 10, 2013 @ 10:09 AM

Courthouse Technologies is pleased to announce that the Circuit Court of St. Clair County, Michigan has begun implementation of a new jury system! The Courts have entered into a 3-year subscription for Courthouse JMS along with Courthouse eResponse, our public facing self-service application for jurors and; SummonsDirect our automated data cleansing, summons printing and mailing service; The project will replace their existing jury system with goal of deploying a 1-step jury process.

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Tags: Savings in jury management, Michigan Jury Management System, SummonsDirect

The State of New Hampshire Improves Jury Operation

Posted by John Arntsen on Mon, Apr 01, 2013 @ 10:39 AM

This week, the State of New Hampshire Judicial Branch went about improving their jury operation by selecting Courthouse Technologies to implement their jury platform. The unified court system has entered into an agreement that will see them implement Courthouse JMS along with Courthouse eResponse, our public-facing self-service application for jurors; Courthouse IVR, our public-facing interactive phone system and; SummonsDirect our automated data cleansing, summons printing and mailing service. The project will replace the State's existing jury management system which has been in place for the last 15 years.

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Tags: Implementing a jury management system, Savings in jury management, New Hampshire Jury