PLANO, Texas – Oct. 30, 2019 – Tyler Technologies Inc. (NYSE: TYL) today announced it has acquired Courthouse Technologies (CHT), an industry leading provider of jury management systems. CHT will complement and elevate Tyler’s software offerings for domestic and international court clients.
Courthouse Technologies is pleased to announce that the Chesterfield County Circuit Court has signed on with CHT to implement of our Jury Platform! The court in Chesterfield, Virginia is subscribing to use our core system, Courthouse JMS along with Courthouse eResponse, our public facing self-service application; Courthouse IVR, our interactive voice response system; Courthouse IDS, our summons image and data capture system; Courthouse SMS, text-messaging service; Courthouse Kiosk, our kiosk software for jury management; and, Courthouse SummonsDirect; our summons-questionnaire printing, mailing, and address verification service. The project will replace their current legacy system and will be the 2nd county in Virginia to enter into agreement with Courthouse Technologies.
Courthouse Technologies is pleased to announce that the Santa Barbara County Superior Court has begun implementation of a new jury system! The courts located north of Los Angeles, California has entered into an agreement with CHT to implement Courthouse JMS along with Courthouse eResponse, our browser-facing self-service application; Courthouse IVR, our telephony self-service application; Courthouse Kiosk, our kiosk software for JMS, and; Courthouse SMS, our text-messaging service for jury management. The project will replace the Court’s current implementation of Jury +, Jury System Incorporated’s jury management system.
Courthouse Technologies is pleased to announce that the Circuit Court of St. Johns County, Florida has begun implementation of a new jury system! The Court has entered into a 5-year subscription for Courthouse JMS along with Courthouse eResponse, our public facing self-service application for jurors and; SummonsDirect, our automated data cleansing, summons printing and mailing service. The project will replace the County's existing jury management system.
A Jury Manager’s source list (or master list) is one of, if not the most important parts of their operation. It is the list they use to randomly select constituents and subsequently summons. Although every jury operation uses a source list, its composition is different from state to state and even county to county. Some use their state’s voter’s registration information. Some use the state’s driver’s license database or tax records. Some use a combined list consisting of several sets of information to include as many potential jurors as possible.
We all lead busy private lives. Work, family, hobbies, obligations, etc… All require our time as we try to figure out how to fit it all in. Constant is the refrain “there are not enough hours in the day.” I nod my head in agreement.
In 2009, Courthouse Technologies began offering our software and services in a subscription model (Software as a Service, aka. SaaS). With 90% of our clients preferring this method since, we could not have known at the time, how big the measurable return would be on our clients’ investments. Part of its effectiveness comes in connection with the CHT Refund Program; a program that gives you money back based on your gained efficiencies. It has been so effective that since starting this service, Courthouse Technologies has credited our customers back over $200,000!
At times, dealing with customer support can be like a tennis match, a lot of back-and-forth. As Support Manager at Courthouse Technologies, I have come to recognize a few things that you can do when submitting a support case that can help accelerate the process of solving your problem. Whether you’re seeking support from Courthouse Technologies, or another software vendor, here is a list of the top four:
When going live with any jury management system, you know your “go-live” day will be a day of “firsts”. Such was recently the case for our customers at the Orleans Parish Criminal and Civil District Courts. Among the “firsts” for everyone were jurors being attended for the first time under Courthouse JMS, the first time jury staff dealt with jurors under the new system and for me, my first time seeing the Court in action.