Jury Management Function Labs – Knowledge is Power!

Posted by John Arntsen on Tue, Apr 16, 2013 @ 10:00 AM

A couple of weeks ago I was walking by our support desk and noticed that JP Sim, one of our Support Team members, was in the middle of a meeting. As I listened in, I noticed that this was not a normal support call but was something entirely different. He was going over Courthouse JMS’s payment process in detail.  It was almost like a training seminar. After the call had ended, I asked him what he was up to. He said that he was showing clients specifics on the payment process through a “Function Lab” and that he was planning to do more in the future as part of CHT’s continuing education.

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Tags: Function Labs, Jury management tips and tricks, Continuing Education