Please Welcome our Newest Team Member: Genafer Brewer!

Posted by Scott Kerr on Mon, Jan 29, 2018 @ 02:00 PM

We are pleased to announce that Genafer Brewer has joined the Courthouse Technologies team as a Product Specialist, effective January 18, 2018. Gena joins CHT with extensive knowledge and experience in jury operations. For the last decade, she held the position of Supervisor of Records and the Jury Office for the Macomb County Circuit Court in Mt. Clemens, Michigan.

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Tags: Customer Support, Efficiency, Jury Management, Jury System

CHT Fabulous Feature Friday (April) - JMS Scheduling Function

Posted by John Arntsen on Wed, Apr 16, 2014 @ 11:00 AM

Watch as the CHT Support Manager, JP Sim, describes how using the JMS's scheduling function allows other areas of the JMS to be automated and provides staff and jurors with all most important information about their service when they need it!

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Tags: eResponse, Continuing Education, Customer Support, Jury Schedule

4 Tips to Accelerate Customer Support

Posted by John Paul Sim on Wed, Dec 11, 2013 @ 07:00 AM

At times, dealing with customer support can be like a tennis match, a lot of back-and-forth. As Support Manager at Courthouse Technologies, I have come to recognize a few things that you can do when submitting a support case that can help accelerate the process of solving your problem. Whether you’re seeking support from Courthouse Technologies, or another software vendor, here is a list of the top four:

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Tags: Savings in jury management, Continuing Education, Customer Support